A brand by its nature has to be strong and stable. Owners of the brand have to be ever diligent to ensure its authenticity. Stake holders have an enormous impact on this stability. Stresses from the marketplace place a hefty […]
10 Branding Cracks To Avoid
Do You Live Your Customer Service Promise?
I was just directed to a blog post on customer service. This article showed the effectiveness of social media in responding to poor service and the benefits that could happen.
It reminded me of a situation where I was being waited on, but was […]
How Rumor Affects Your Brand Podcast
Rumors have a terrible impact on internal communications and thus your brand. Here is a podcast outlining the hazards.
How To Manage Your Company’s Brand
I was recently interviewed by Brenda Porter-Rockwell at Inc.com (the web devision of Inc. magazine). A number of branding professionals and I are featured in this informative article. I think you’ll pick up some great tips and opinion here. […]
How Bad Do You Want It?
How many people do you know who long to be in their own business? They have lots of great ideas and yearn to “be my own boss.” They put a lot of energy in dreaming and wondering if this will be their ticket to […]
From The Horse’s Mouth Podcast
Rumors Podcast
Brand Scent Podcast
Do You Have A Brand Scent Podcast?