Monthly Archives: January 2016

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    5 Customer Service Tips for Smaller Businesses 5 Customer Service Tips for Smaller Businesses

    5 Customer Service Tips for Smaller Businesses

5 Customer Service Tips for Smaller Businesses

Guest Poster: Consumer Affairs for Brands

Customer service is all about responsiveness, and small businesses face a special challenge when monitoring and responding to customer reviews. Often each employee in a small company does several jobs at once, so they can […]

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    Your Brand Theater Your Brand Theater

    Your Brand Theater

Your Brand Theater

Often times when you’re building a brand, you’re trying to show the best of an overall purchasing experience. Like any form of entertainment, they too are all about the experience. At first exposure you want that point in the relationship to be absolutely […]

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    How To Win The Hearts and Minds of your Customer? How To Win The Hearts and Minds of your Customer?

    How To Win The Hearts and Minds of your Customer?

How To Win The Hearts and Minds of your Customer?

A customer is aware of your brand from their first exposure to anything associated with you. Waiting at a light, they may glance at your logo on a vehicle. Working the room at a networking event, they may receive one of your cards […]